Need some help? Here’s a selection of our frequently asked questions. If you don’t see what you’re looking for, feel free to contact us.
- How do I store my Delizza products?
- Does your facility contain peanuts or tree nuts?
- Are Delizza products really Halal/Kosher?
- Is the natural vanilla processed with alcohol or water?
- Is the gelatin in Delizza Mini Chocolate Mousse made from pork?
- I’m having trouble opening my tub of Belgian Mini Cream Puffs. Can you show me how?
How do I store my Delizza products?
Since our products are made with fresh dairy cream and sold frozen, we recommend storing them in the freezer until you are ready to serve. When kept frozen, they will be good until the date printed on the side of the package. Once thawed, they can be kept in the refrigerator for a maximum of 24 hours. Refreezing after thaw is not recommended and will cause ice crystals to form.
Does your facility contain peanuts or tree nuts?
All of the items we sell in tubs that are made in the U.S. are peanut free and tree nut free in our production area as we do not use these in our products. However, we do store individually wrapped frozen coconut macaroons and French macarons (made with almonds, pistachios, and hazelnuts) in our freezer (imported from our sister company, Poppies) if these are allergens of concern for you.
The Delizza Mini Chocolate Mousse is made in a facility that uses hazelnuts and cannot be considered tree nut or peanut free. The production line runs in Holland and does not affect other Delizza products made in the U.S.
Are Delizza products really Halal/Kosher?
We use fresh eggs and dairy cream (milk) in our products and our facility is Kosher certified. The other dairy sources (powders) are sourced from vendors that supply us with Kosher certificates and are not from rennet.
Is the natural vanilla processed with alcohol or water?
The Delizza brand products use a natural vanilla flavor that is extracted with ethyl alcohol. The vanilla is used at an approximate 0.35% in the overall product.
Is the gelatin in Delizza Mini Chocolate Mousse made from pork?
No, it is a beef gelatin.
I’m having trouble opening my tub of Belgian Mini Cream Puffs. Can you show me how?
Break the tub’s seal, by pulling down on the tab that says, “Open.” Then, hold the tub steady, and pull back the lid with your other hand. If you don’t have the finger dexterity, try using a spoon to pry off the lid.